We use postal services for all our small items mentioned as “free shipping”. Your purchase is safely packed and sent by registered airmail. It usually takes a week to 12 days to receive your parcel. Since the opening of this website in 2005, no item has ever been lost, therefore rest assured that you will receive your package with certainty.
It is sometimes financially advantageous to use DHL or other courier services for large or grouped shipment (of small items). We will advise you if this case should arise. On request, we can also use Express Mail Service (EMS) but at an additional cost. In this case, please contact us before proceeding to your online purchase.
It is necessary to precisely calculate a shipping cost to your destination for all items mentioned with the quote "Contact us for shipping". Prices shown on the website exclude these costs and you are required to contact us before proceeding to your purchase. For these items of larger volume and weight (furniture and architecture, stone & ceramic...) the mode of shipping will be sea freight. We will take care of this for you by using the services of Premier Trans Express (see their web site as an introduction http://www.premier-shipping.com). This is a professional company, also based in Chiang Mai, with a branch in Bangkok, where all is carefully packed. Additionally if insurance is needed, it is charged at 4% of your selection value. Premier Trans Express will provide this option on request in the case of a sea freight shipment. By purchasing more than one item you can of course reduce your shipping costs. Generally the larger the shipment, the cheaper the cost per item.
Please let us know your selection by mentioning the item(s) code(s) or by using the form "Get the shipping price" to be found in your shopping cart. In order to do this, just add your selection to the cart, then the codes of all your selected items will automatically appear in the mail form : "Get the shipping price" at the bottom of the page. We will then come back to you within a few hours (as time-difference permits) with a shipping quotation. It may happen that, for large shipments to very exotic destinations, this quotation will take sometime to get to you. Thank you in advance for your patience.
Customs clearance and transportation charges within the country of destination are the sole responsibility of the buyer, except for prepaid door-to-door service. Premier Trans Express can enquire about this service for your voluminous shipment. In this case, it often takes many days to get a reply on a shipping estimate.
Under the Bo does not make a profit from shipping goods.
We are confident in what we sell and want our customers to feel the same way, therefore all our artifacts come with a money back guarantee if found not to be as stated within the item description.
But for obvious reasons this guarantee does not include the refund of shipping & insurance fees. All goods must be returned in exactly the same condition as received, and by using the same or equivalent packaging material.
Any items you purchased from us can be returned within four working days of receipt if found not to be as described.
All credit or debit card payments are secured with PayPal.
This system allows you to use your card, whether you registered a PayPal account or not, as this is PayPal new policy to accept payments even if you do not have an account.
Please read this page on PayPal's website.
But now, if you do not have a card, you can use Western Union by simple asking for this service from the nearest post office or any bank. The details of the order should be: Francois Villaret, 239 Moo 4, Sanpakwan, Hangdong, Thailand. Once done email us the order number so that we can claim the stated amount. Note that the fee is at your expense.
We also accept wire transfer from your account to ours, the details of which will appear in your shopping card once you are proceeding. However only a few numbers of this account are writen, and you will have to contact us for the remaining numbers. Note that the fee is at your expense.
More info about "Tibetan bell TIB160"
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